JEN MARKET PR LLC Privacy Policy: Data, AI Use & Your Rights

Effective Date: March 5, 2025

1. INTRODUCTION

JEN MARKET PR LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, process, share, and safeguard your information when you:

Visit our website or landing pages

Participate in promotions, giveaways, or spin-wheel campaigns

Opt into SMS or email communications

Interact with businesses we support or promote

Use our AI, automation, or CRM-powered services

By using our services, you consent to the practices described in this Policy.

2. INFORMATION WE COLLECT

Personal Information

Name

Phone number

Email address

ZIP code or location

Business or service preferences

Any information submitted through forms, SMS, QR codes, or promotions

Promotional & Interaction Data

Spin-wheel entries and results

Offer redemptions

Appointment interests

SMS responses and engagement history

Campaign participation data

Technical Data

IP address

Device type

Browser data

Website usage behavior

Voice & Conversation Data

If you interact with our AI chat or voice systems, we may store message transcripts, voice recordings, and contextual interaction data. This data is used for service delivery, quality improvement, and security.

3. HOW WE USE YOUR INFORMATION

Send promotions, discounts, and event updates

Deliver rewards, prizes, or coupons

Respond to customer inquiries

Provide services on behalf of partner businesses

Improve marketing performance and customer experience

Maintain records of SMS consent and communication preferences

Detect fraud or misuse of promotions

Train and improve automation and AI systems

4. SMS & A2P MESSAGING COMPLIANCE

By providing your phone number through our forms, QR codes, spin-wheel promotions, or opt-in pages, you consent to receive SMS messages from JEN MARKET PR LLC and businesses participating in our promotional network.

Message frequency varies. Message & data rates may apply. Reply STOP to opt out or HELP for assistance. We maintain consent records to comply with A2P 10DLC regulations.

5. SHARING DATA WITH PARTNER BUSINESSES

When you participate in promotions or campaigns, your information may be shared with sponsoring or partner businesses for marketing, rewards, or service updates.

We only share data with businesses working directly with us under confidentiality requirements. We do not sell your personal data to unrelated third parties.

6. SPIN-WHEEL, QR & PROMOTION DATA USE

Your participation may result in data storage for tracking, prize fulfillment, marketing follow-up, and sharing with participating businesses. Participation constitutes consent.

7. AI & AUTOMATION PROCESSING

We use AI and automation to personalize offers, send reminders, analyze performance, and improve engagement. AI assists operations but does not make legally significant decisions without human oversight.

8. THIRD-PARTY PLATFORMS

We use providers such as GoHighLevel, payment processors, hosting services, email/SMS systems, and cloud storage. These providers may process data only to deliver services and must follow confidentiality obligations.

9. DATA SECURITY

We use SSL encryption, secure CRM systems, restricted access controls, authentication protections, and monitoring safeguards. No online system is completely secure.

10. DATA RETENTION

We retain data only as long as necessary to provide services, maintain consent records, meet legal obligations, or resolve disputes. You may request deletion at any time unless retention is legally required.

11. YOUR RIGHTS

You may request access, correction, withdrawal of consent, marketing opt-out, or deletion of your information.

Contact: [email protected]

12. CHILDREN’S PRIVACY

Our services are not directed toward children under 13 and we do not knowingly collect data from minors.

13. LEGAL DISCLOSURES

We may disclose information to comply with law, enforce terms, prevent fraud, or during business restructuring.

14. CALIFORNIA PRIVACY RIGHTS

California residents may request access, deletion, or disclosure of data usage. Submit requests to [email protected].

15. POLICY UPDATES

We may update this policy periodically. Updates will be posted with a revised effective date.

16. CONTACT INFORMATION

JEN MARKET PR LLC
Email: [email protected]
Phone: 817-808-5524